Bill.com Management Team
Bill.com's management team has decades of experience in the financial services/banking, technology, and e-commerce industries
- René Lacerte, CEO and Founder
- Mark Orttung, COO
- Eric Chan, CTO
- Carol Glover, SVP of Business Development
- Elisabeth (Lisa) Lang, SVP of Marketing
- Robert Lam, VP of Engineering
- Christy Ross, VP of Strategic Partners
- Dan Lind, VP of Sales
- Darren Linscott, VP of Products
- Kathleen Long, VP of Customers
- Gary Hornbeek, VP of Finance and Operations
René Lacerte, CEO and Founder
René founded Bill.com in April 2006, bringing with him more than 20+ years experience in the finance, software and payments industries. Built from a legacy of four generations of entrepreneurs, René developed the concept for Bill.com based on personal experience growing new businesses. He recognized the need to improve the lives of business owners by simplifying, consolidating and automating all the critical data and transaction capability into a personalized mobile command and control center that works for all businesses.
René and his Bill.com team have taken the traditional Excel spreadsheet used to track cash flow and turned it into an Action Hero. Imagine that each line item is now web-enabled to take action backed up with the insight needed to instantly make the right decision for your business. They have built this mobile Cloud-based system over the last five years creating a new category of service that spans numerous industries including, on-line bill pay, invoicing services, unlimited document storage, relationship management tools, mobile services and connects it to on-line banking and syncs it with all major accounting software. As a result his happy customers are benefiting from the cost and time savings and confidence that comes from using Bill.com.
Prior to Bill.com, René co-founded America's #1 online payroll service PayCycle in 1999, which was acquired by Intuit in 2009. PayCycle received numerous 5-star awards from PC Magazine and accounting trade publications. At PayCycle, René developed an industry leading customer service organization that provided an unparalleled customer experience.
René spent five years at Intuit, creating and managing the company's bill presentment team and growing its bill payment and credit card businesses 30% in one year. He also launched Intuit's first connected payroll product, growing the team from two employees to 300 in 18 months.
René received a Masters of Science degree in Industrial Engineering and a Bachelor of Arts degree in Quantitative Economics from Stanford University.
In his spare time Rene likes to throw his two boys in the air, play ultimate Frisbee, run, bike and bake. What excites Rene most about Bill.com is the idea of replacing the static Excel spreadsheet allowing businesses to streamline the way they make decisions and take action.
Mark Orttung, COO
Mark has more than 20 years of experience in enterprise software and more than 10 years leading the design, development, and operation of software-as-a-service (SaaS) solutions. Prior to Bill.com, Mark served as Vice President of Platform & Engineering for Rearden Commerce, helping the company grow to over 700 customers and more than 40 distributors, while building his team to over 100 employees. Mark has also held executive Products positions at GetThere (acquired by Sabre) and Genesys Telecommunications (acquired by Alcatel). While at Accenture, Mark worked with numerous clients implementing advanced technology based solutions and was selected as one of Accenture's inaugural Corporate Fellows.
Mark is a graduate of Stanford University, with a BS in Mathematical and Computational Sciences, and Northwestern University, with an MS in Computer Science. Mark also enjoys snowboarding, coaching basketball, travel, and mobile app development.
Eric Chan, CTO
Eric Chan has over 10 years of experience in software development, specializing in highly scalable SaaS applications. Prior to Bill.com, Eric led the Service Cloud Team as a senior member at Salesforce.com developing the framework, scaling the application, and co-authoring multiple patents. Eric served seven years contributing to Salesforce.com success during its early years. Eric's passion for building innovative software has led him to advise several start-ups such as VetPrep.com, Offerpal Media, Okta.com, CloudWords.com and Intuwit Design.
Eric received a BA in Computer Science from University of California, Berkeley. When Eric's not playing practical jokes on his coworkers at Bill.com, his serious interests include snowboarding, talking tech, and helping various new companies get started.
Carol Glover, SVP of Business Development
Carol brings more than 20 years of business development experience creating industry-changing partnerships in the small business marketplace. Prior to joining Bill.com, Carol served as Vice President of Business Development for PayCycle, helping grow revenue from $1.6M to $32M through major partnerships with banks and software firms. Carol has also held executive business development positions with John Harland Company where she was instrumental developing partnerships with the leading accounting software providers and office supply retailers, including Intuit, Sage, Office Depot, Microsoft, Staples and others. As Vice President of Sales and Marketing for Harland Business Solutions, she pioneered the private label referral concept in the financial software channel. This startup effort evolved into one of Harland's most successful businesses.
Carol holds a BA in Communication from Arizona State University. Outside of Bill.com, Carol loves sailing, cooking, traveling, and remodeling homes.
Elisabeth (Lisa) Lang, SVP of Marketing
Lisa recently joined Bill.com after five years with the San Francisco 49ers as the Vice President of Corporate Communications and Government Relations where she successfully led the marketing campaign to win approval for a new NFL stadium development in Santa Clara. Lisa's background includes over 25 years of experience in corporate and marketing communications for major brands in the consumer software, Internet services, and telecommunications industries. Prior to the 49ers, she was the Vice President of Corporate Communications and Marketing and Privacy at Intuit. During her five years with Intuit, she oversaw successful product launches and marketing campaigns, led the effort to establish the company's privacy policies, created a new brand strategy, and helped shape the company's market transition from software-in-a-box to Web-enabled services. She also had a 13-year career at Pacific Bell (now known as AT&T) where she rose through the ranks from staff manager to Vice President and managed the launch of new lines of business.
Lisa currently serves on the Executive Board of Directors for the Juvenile Diabetes Research Foundation Association. Lang is the 2007 winner of the San Jose Business Journal's Woman of Distinction Award for Marketing and is a graduate of The Ohio State University.
Robert Lam, VP of Engineering
Robert Lam is an entrepreneur that brings over 12 years of experience in software development and product management in web-based startups. Prior to Bill.com, Robert ran the software development team at Mochila, a startup focused on creating an online media marketplace for newspaper and magazine publishers. Before Mochila, Robert was a member of the founding team at Cyanea Systems, an application management software startup which was subsequently acquired by IBM. Robert also worked at web startups B2SB Technologies and PlanetRx. With PlanetRx, he joined at its founding and helped drive the company to an IPO.
Robert attended the University of California, Berkeley, majoring in Computer Science. When Rob's not building great products for Bill.com, he loves stretching his brain with gaming, reading, and crossword puzzles. When the weather's good, Robert loves to go camping.
Christy Ross, VP of Strategic Partners
Christy Ross brings more than 18 years of demonstrated success across a variety of industries including financial software, banking and ecommerce. Prior to Bill.com, Christy spent several years at Intuit and First Interstate Bancorp where she successfully launched new businesses. At Intuit, Christy worked in product marketing where she launched and managed Quicken.com and introduced online banking services into the QuickBooks and Quicken platforms. While at First Interstate Bancorp, she worked in Cash Management product management and operations where she managed the introduction of a new corporate financial payment system. Christy also founded Great Entertaining.com, an e-commerce retailer which won multiple press accolades, most notably the Forbes Best of the Web award and was declared a top 40 web site in 2000.
Christy holds an MBA from the Harvard Business School and a BA in economics from the University of Arizona, with a minor in molecular biology. Outside of Bill.com when she's not chasing around her three children, Christy loves trail running, water sports, and traveling to beach locations.
Dan Lind, VP of Sales
Dan has more than 20 years of experience in marketing, selling, and developing innovative software solutions for businesses. At Ariba, Inc., Dan led the product management team and launch of the Ariba Network, the world's largest business-to-business procurement and supply chain network. He also directed programs across sales, professional services, customer support, engineering, and operations. Prior to Ariba, Dan was a Director at Accenture's Center for Strategic Technology in Palo Alto. Dan also has extensive experience in education, having taught mathematics at the college prep level and currently serves on the board of an education foundation.
Dan received a BA in Economics with an emphasis in accounting from Saint Olaf College and Masters degree from Stanford University. When Dan isn't out extreme skiing, he loves to cook and relaxing with his family and dog.
Darren Linscott, VP of Products
Darren brings over 16 years in accounting, software implementation and product management experience. Prior to Bill.com, Darren was Director of Product Management at NetSuite where he was responsible for managing and growing NetSuite's largest product line, ERP, to over 100M in annual revenue. Prior to NetSuite, Darren was VP and co-founder of NextAxiom Technology, which created a patented SOA modeling toolset serving the needs of the utility industry. Earlier in his career, Darren spent several years as a financial auditor with Pricewaterhousecoopers and as an SAP consultant for Ernst & Young.
Darren graduated summa cum laude from Cal Poly, San Luis Obispo with a degree in accounting and is a Certified Public Accountant. Outside of Bill.com, Darren likes spending time with his family, watching a good movie, cooking and drinking great wine.
Kathleen Long, VP of Customers
For the last 16 years, Kathleen Long has provided thousands of practical business, payroll, and accounting solutions to small and medium sized businesses. She delights in helping entrepreneurs and accountants grow their businesses and achieve success, by helping them to streamline, automate and reduce manual work and paper. Kathleen joined Bill.com in July of 2010. Prior to that, Kathleen worked at Intuit and PayCycle, helping to grow and develop what ultimately became the largest online payroll service in the US! In each case, Kathleen built and developed world class, award-winning customer support teams and strategies. Kathleen has also been up close and personal with small businesses and their accountants, working as a business advisor to push her customers' businesses to the second stage of growth and help them acquire business financing and lines of credit. This work has helped her really develop and absorb the mindset of the businesses she serves.
Kathleen has a degree in General Studies and Philosophy from the University of Nevada Reno. She delights in music, theater, movies, reading, writing, laughing (too loud), talking (a lot) and being a kid all over again with her (almost) teenage son.
Gary Hornbeek, VP of Finance and Operations
Gary has more than 20 years of experience in finance and audit roles, primarily at software and consumer product companies. Gary joined Bill.com from PayCycle, where he served as Corporate Controller (and was a Bill.com customer!) until Intuit's acquisition of the company in July 2009. Prior to PayCycle, Gary served in various finance and accounting roles in the Toy and Video Game industries. He spent seven years at Sony Computer Entertainment, from startup through the launch of the PlayStation 2. Gary started his career at Price Waterhouse, where he worked in both the financial audit and information systems risk management groups.
Gary is a CPA and holds a Bachelor of Science in Business Administration from the Haas School of Business at UC Berkeley. During his free time Gary enjoys cycling, skiing, playing tennis, traveling and coaching his sons' Little League teams.
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"Bill.com is a wonderful service that has allowed me to reduce my payable processing costs by at least 75%."
"In one far–reaching step, Bill.com has replaced our previous approach of cobbled together processes and systems which were incomplete and inefficient."
"Bill.com is giving us a huge amount of control over invoices and payments."