Bill.com Management Team
Bill.com's management team has decades of experience in the financial services/banking, technology, and e-commerce industries
- René Lacerte, CEO and Founder
- Mark Orttung, COO
- Robert Lam, VP of Engineering
- Jeff Schultz, VP of Marketing
- Christy Ross, VP of Business Development
- Dan Lind, VP of Operations and Support
- Susan Dunn, VP and General Counsel
René Lacerte, CEO and Founder
René founded Bill.com in April 2006, bringing with him more than 18 years experience in the finance, software and payments industries. Built from a legacy of four generations of entrepreneurs, René developed the concept for Bill.com based on personal experience growing new businesses. He realized the tremendous need to simplify and automate the way businesses manage bills, invoices, payments, contracts and other important financial documents; and the challenge of not having control and intelligence into daily spending and cash flow. Bill.com solves these issues and also puts all valuable financial documents in one place for secure access anywhere/anytime.
Prior to Bill.com, René co-founded America's #1 online payroll service PayCycle, which employed over 100 people and served over 85,000 customers prior to being acquired by Intuit in July 2009. PayCycle has received multiple 5-star awards from PC Magazine and numerous accountant trade publications. Both at PayCycle and Intuit, René led the development of industry leading customer service organizations that provide an unparalleled customer experience.
René spent five years at Intuit, creating and managing the company's bill presentment team and growing its bill payment and credit card businesses 30% in one year. As the Group Product Manager for Intuit´s Employer Services Group, he was responsible for developing the strategy and then launching Intuit's connected payroll product in less than one year.
René received a Masters of Science degree in Industrial Engineering and Bachelors of Arts in Quantitative Economics from Stanford University.
Mark Orttung, COO
Mark has more than 19 years of experience in online services procurement, enterprise product development and system integration.
Most recently, Mark served as Vice President of Platform & Engineering for Rearden Commerce, helping the company grow to over 600 customers and more than 40 distributors, while building his team to over 100 employees.
Prior to Rearden Commerce, Mark held the position of Vice President of Product Marketing at GetThere, a leading global online corporate travel reservation service. At GetThere, Mark directed the company's product strategy during a dramatic growth period, when revenue spiked from $8 million to $60 million.
At Genesys Telecommunications, Mark was the Senior Director of Product Management. He also spent nine years at Accenture/ Andersen Consulting, where he co-founded a spin-off company that pioneered employee-centric HR portals, helped launch Accenture's Center for Strategic Technology, and was selected as one of Accenture's inaugural Corporate Fellows.
Mark is a graduate of Stanford University, with a BS in Mathematical and Computational Sciences, and Northwestern University, with an MS in Computer Science.
Robert Lam, VP of Engineering
Robert Lam is an entrepreneur that brings over 12 years of experience in software development and product management in web-based startups.
Prior to Bill.com, Robert ran the software development team at Mochila, a startup focused on creating an online media marketplace for newspaper and magazine publishers. Before Mochila, Robert was a member of the founding team at Cyanea Systems, a web application monitoring startup that was subsequently acquired by IBM. At Cyanea/IBM, Robert held various leadership roles in development, architecture and product management.
Robert also worked at consumer startups B2SB Technologies and PlanetRx. He joined PlanetRx at its inception and helped drive the company to a successful IPO.
Robert attended the University of California, Berkeley, majoring in Computer Science.
Jeff Schultz, VP of Marketing
Jeff has more than 22 years of experience in marketing, selling, supporting, and developing innovative software solutions for businesses.
Prior to Bill.Com, Jeff served as Senior Vice President of Worldwide Marketing for Parlano, a leading provider of collaboration systems primarily for global financial services organizations, which was acquired by Microsoft after experiencing significant growth and market success.
Jeff spent the first nine years of his career at Arthur Andersen / Andersen Consulting (now Accenture) where he developed, supported, and marketed software solutions that sped deployment of financial, accounting, commerce, and customer relationship systems.
As Chief Marketing Officer for Divine, Inc., he directed all worldwide branding, product marketing and communications initiatives for a $600M portfolio of software and services offerings. At Red Brick Systems, Platinum Technology, and Abridean, Jeff held senior and executive marketing positions where he launched new solutions for customer and financial analytics, web content and collaboration, financial compliance, and identity management.
Jeff received a BS in Electrical Engineering with High Honors from the University of Texas at Austin.
Christy Ross, VP of Business Development
Christy Ross brings more than 18 years of demonstrated success across a variety of industries including financial software, banking and ecommerce.
Prior to Bill.com, Christy spent several years at Intuit and First Interstate Bancorp where she successfully launched new businesses. At Intuit, Christy worked in product marketing where she launched and managed Quicken.com—Intuit's first financial website portal. Under her leadership, site visits increased from 300K per month to over 20 million through business partnerships, acquisitions, and marketing initiatives. She also introduced online banking services into the QuickBooks and Quicken platforms and increased membership for the online credit card business 50% through direct marketing.
While at First Interstate Bancorp, she worked in Cash Management product management and operations where she managed the introduction of a new corporate financial payment system and directed all marketing communications and product marketing programs for the corporate and business credit card portfolios.
Christy was also a founder of Great Engtertaining.com, an ecommerce retailer, that was a leader in the party supplies industry, and won multiple press accolades, most notably the Forbes Best of the Web award and was declared a top 40 web site in 2000.
Ross holds an MBA from the Harvard Business School and a BA in economics from the University of Arizona, with a minor in molecular biology.
Dan Lind, VP of Operations and Support
Dan has more than 20 years of experience in technology strategy, implementation, and operations.
Dan spent several years at Ariba, Inc. where he led a cross-functional team in the strategy, development, and launch of the Ariba Supplier Network, the world's largest business-to-business procurement and supply chain network-- growing it from pre-IPO inception to over 25,000 suppliers in 30 months. He also drove extensive process improvements in customer support, engineering, and operations.
Prior to Ariba, Dan was a Director in Accenture's Center for Strategic Technology in Palo Atlo, where he led numerous initiatives to help the firm and clients leverage emerging technologies. His teams also pioneered use of Internet technologies for business-to-business electronic commerce and supply chain integration through collaborations with Netscape, Sun, and SAP AG.
Dan also has extensive experience in education, having taught mathematics at the college prep level and currently serves on the board of an education foundation.
Dan received a BA in Economics with an emphasis in mathematics and accounting from Saint Olaf College and a Master of Arts in Education from Stanford University.
Susan Dunn, VP and General Counsel
Susan has practiced law for more than 20 years, principally representing information technology companies.
Susan joined PayCycle, Inc., in 2000 as the 4th employee and worked there until the company merged with Intuit in 2009. At PayCycle, Susan made significant contributions to product compliance and acted as General Counsel. Susan launched PayCycle's information security program and oversaw PayCycle's compliance with regulations applying to electronic payments.
Prior to joining PayCycle, Susan worked for 12 years at Fenwick & West LLP, a law firm located in Palo Alto, California. Susan advised high technology companies regarding incorporation, financing, distribution, mergers and acquisitions and initial public offerings.
Susan holds a J.D. from Stanford Law School and a B.A. from Harvard University. Prior to entering private practice, she worked as a law clerk for the Honorable Joseph T. Sneed on the U.S. Court of Appeals for the Ninth Circuit, and for the Honorable Justice Sandra Day O'Connor on the Supreme Court of the United States.
"Bill.com is a wonderful service that has allowed me to reduce my payable processing costs by at least 75%."
"In one far–reaching step, Bill.com has replaced our previous approach of cobbled together processes and systems which were incomplete and inefficient."
"Bill.com is giving us a huge amount of control over invoices and payments."
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