Testimonials from Large and Small Firms

"I am very impressed with Bill.com's level of customer support, as you go above and beyond our expectations. Thank you for taking the time to create applications and services we can feel comfortable marketing to our clients."  

Tim Hughes, Principle, VIRBO

"When I love a product, I talk about it a lot — I love Bill.com. Bill.com has changed the marketplace and changed the way bill pay, workflow, invoicing and document storage is supposed to be done. Bill.com has changed our customers life and is a cornerstone of our service."  

W. Michael Hsu, DeepSky

"I manage all the bills for our firm and I am now paying roughly 50 to 75 bills a month with Bill.com and it takes me less than 15 minutes. I even paid last month's bills from my iPad while on an airplane, trying from Las Vegas to Atlanta — you really cannot beat that for efficiency."  

Bruce Phillips, Harshman Phillips & Company LLC

"Increasingly, clients are turning to us to offer an expanded set of general accounting services as they focus more on their core competencies. With leading web-based solutions like Bill.com and the benefits of the Bill.com Accountant Program from CPA2Biz, we're able to take on a time consuming process like client bill payment and deliver it efficiently and with high quality. The platform's document management capabilities are compelling and remove numerous manual paper-based processes. Clients just fax or scan invoices into the web-based system and our staff manages it from there.

Michael Smith, CPA, Vice President, McGladrey

"We're a firm with offices and clients spread across the country. To help clients optimize efficiency and manage down expenses, it is critical to streamline transactional processes such as bill management and payment. By moving this process to the Web and enabling collaboration between clients and our distributed staff, Bill.com is a real game changer. It is no longer necessary for clients to mail us packages of invoices or for our staff to have to track down clients for approval to pay bills– everything is routed through an on demand platform with a complete audit trail and controls that give us 24/7 access to documents and bill payment.  We're collaborating with clients as closely as ever from multiple remote locations."

John Woolridge, CPA, LarsonAllen LLP

"Since the summer of 2009, we have implemented Bill.com with many of our clients. They cannot say enough about what an incredible benefit this has been to them. We also use Bill.com for our own Accounts Payable processing. Implementation is almost immediate and the benefits are instant. The staff at Bill.com are extremely responsive and always stick with us until any question we have, large or small, is fully resolved. Bill.com has allowed our clients and our firm to save an incredible amount of time, improve internal controls, and almost instantly create the paperless work environment we have been working so hard to achieve. I would highly recommend Bill.com to any business that is looking for a truly turn-key way to transform their day-to-day accounting workflow and document management. "

Jennifer L. Katrulya, CPA, CEO, Business Management Resource Group, LLC

"With Bill.com, our property owners easily submit electronic payments into our receivables bank account. No more checks lost in the mail, tracking down invoices or follow-up hassles. We know immediately when a payment has arrived and the system sends out automated reminders to owners who are overdue. Thank you Bill.com for letting us focus what matters - managing the properties not the bills!"

Diana R Murray, Director of Business Development, ASAP Accounting and Payroll Services, Inc.

"It took me a long time to come to grips with having to accept credit and debit cards and paying the high merchant fees, but Bill.com Receivables has allowed me to eliminate this expense. It's also saved me considerable time and hassle because I no longer have to fill out deposit slips and take the deposits to the bank."

Jack Witeck, Jack Witeck & Associates.

"My experience with Bill.com has been exciting from the very beginning. I had an in-depth demo and training session with an expert who patiently answered all my questions and led me through the short learning curve. Since then, I have used all the features of Bill.com including payables, document storage, receivables, and the cash management feature that’s on the calendar. It’s easy to synchronize to QuickBooks and Intacct and I have complete assurance that my data is accurate in both places. My clients love it and my staff is enthusiastic about it as well. After being an accountant for over 20 years, this is definitely my favorite 'toy' of all time."

Libby King, CPA, Founder & CEO Summit Financial Systems, LLC

"We just joined Bill.com to provide one of the services in our 'Business As A Service' offering to small construction and contracting firms. Our customers are very happy to have to just fax their documents to Bill.com and for us to take care of the rest. Bill.com makes that possible for us at a reasonable price. Having been in the software business for a number of years, I appreciate a lot of the well designed features of the product. What I particularly appreciate is the synchronization engine. This is very hard to do well and Bill.com does it very well! Great product! Also, I have had great service and support, thank you very much! "

Klaus Schneegans, ConnectRS, Inc.

"Bill payment can be a time-intensive process fraught with multiple human touch points and just as many opportunities for error. By automating accounts payable, we get a process that is fast, accurate and transparent — accomplishments that simply are not possible when accounts payable is performed manually. Accountants and bookkeepers looking to make life easier for their clients and themselves will find that Bill.com more than lives up to its promise."

Pat Carson, Carson & Crew

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"I was so pleasantly surprised at the superior service that I receive from Bill.com. I had entered my vendor payment information incorrectly and your customer service team proactively contacted me to fix the error and to confirm the changes to ensure accuracy.  This is the type of going the extra mile service that I appreciate and which is why I love your service and recommend it!"

Wendy Temira, CEO, Be Free Bookkeeping & Financial Services, Inc.

"Bill.com has been an essential tool in helping us with processing our clients' documents. The cost savings that is offered is an exceptional value and allows us to streamline our clients financial reporting. It is also to our company's bottom line when dealing with high volume processing. We were also very impressed with the intuitive user interface that allows new employees to quickly use the program. It is a definite value-add for CPA firms and Bookkeeping firms alike. "

Steve Brady, Bruin and Brady

"There is no other system that pulls payables, document management, bill payment and cash management into one easy to use interface"

David Johnson, CPA & CEO, TempCFO Solutions

"With Bill.com, we never touch bills twice. We simply scan bills and email or fax them to bill.com. From there, each document image is linked to its bill and payment so we don't have to go looking for the paper version when we need it. There are no checks to sign, no envelopes to stuff, and no postage to pay. The approval features allow us to make sure no bill is paid without proper approval and every vendor gets paid on time. Best of all, the bills and payments are automatically synchronized with QuickBooks"

Doug Sleeter, Founder, The Sleeter Group

"I love the new e-payment feature which cuts down on trips to the bank for us and our clients' vendors. Bill.com is easy to use and its flexibility makes it easy to train staff members and clients. It is great to be able to process bills and see payment status from anywhere and we love the way Bill.com sends an email about uncleared checks and asks us what we want to do, so outstanding payments don't clog up the bank reconciliation process."

Lee J. Knoll Jr., CPA CCPS, Knoll & Company, P.C.

"I love this product as an accountant!! Kudos to you and your team!"

Jennifer Rader, Bookkeeper, TaxTalkOnline, Inc.

"Anytime I need help, all I have to do is click on a button and be connected directly to a person. I am handled so efficiently and easily, I don't see how anyone could ever leave this service! Thanks again for all the personal touches for your program. It makes it easy to stay with Bill.com! During tax season there is so many little things that I put off. I do not have the time to deal with issues or much less time to deal with the customer service. I have never encountered such wonderful response and helpfulness that I receive from Bill.com's support! It is not just this one time either, it is always. I get very quick and easy answers with patience and kindness! Thank you to all the support team!!!"

Elizabeth Guion, Tax Advisor
Fisher & Company, CPAs