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Eliminate Data Entry With Bill.com Zen (Zero Entry)
What is Bill.com Zen?Bill.com Zen eliminates the tedious task of typing your vendor bill information into your accounting or banking system(s) when processing your accounts payable (AP) / vendor bill payment. You and your vendors continue to submit bills to Bill.com as usual — email, fax, or file upload. Bill.com will enter the bill information for you. Bill.com Zen frees you and your valuable resources from the burdensome, time-consuming task of data entry and ensures accuracy and completeness of the bill data entered. How does Bill.com Zen bill entry work?Vendor Bill Information: Bill.com Zen automatically enters bill-specific fields such as bill number, bill date, due date, terms, and amount. Zen will also update the vendor address for you if it has changed to ensure that payments go to the right place! Vendor Information: By default, Zen will enter new vendors for you into Bill.com, saving you the time and hassle of entering new vendor information such as address and contact information. If you prefer that Zen not enter vendors automatically, you can change the configuration online at Setup>Company>Preferences. Accounting Information and Approval Workflow: If a bill arrives for a new vendor it is automatically assigned to a designated "default approver" who should review the new vendor information (e.g. payment terms) and assign accounting expense categories and other approvers as appropriate. When a bill arrives from an existing vendor, Bill.com Zen assigns the bill to the same set of approvers and uses the same account, department, and location settings as the last bill (assuming the previous bill did not use multiple accounts, in which case Bill.com will not use the previous splits). Exceptions: Zen will handle exceptions such as illegible documents, duplicate bills, etc as best as possible. If we are not able to resolve an exception on your behalf we will escalate it to you to be resolved on a timely basis by placing the unprocessed bill in your Bill.com inbox with a reason code stating why it could not be processed. What is the turn-around time for documents submitted to Zen for processing?The Zen service is available all weekdays except select holidays, including US banking holidays. Bills received by 4 pm PST (7 pm EST) will be processed by 6 am PST (9 am EST) the next business day. We will attempt to resolve select document exceptions (illegible documents, ambiguous vendor matches) by 10 am PST (1 pm EST). Otherwise, exception documents will appear in your Inbox for you to review and resolve. What happens if I submit a bill or document that I do not want Bill.com Zen to process?Documents sent to Bill.com are first placed in a "Zen Queue" that is visible from your inbox. If you do not want Zen to process your bill you can remove the bill from the Zen Queue and move it to your inbox for manual processing. How much does it cost?Bill.com Zen costs $0.99 per bill processed (if there is an exception that prevents us from processing a bill or document you are not charged). Does Bill.com guarantee the accuracy of its Zen service?Yes, Bill.com guarantees completeness and accuracy. If the due date entered is after the actual due date or if bill amount is less than amount due, we will reimburse customers for late fees and penalties incurred due to late or insufficient payments. Please refer to the Terms of Service for detailed conditions. How does Bill.com Zen protect my privacy and security?Privacy and security are critical matters for us. Bill.com Zen protects you in several ways:
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