Small and Medium Business

Retain Your Best People by Creating a Learning Culture

Retain Your Best People by Creating a Learning Culture

If you learn how to build an employee growth culture, you will retain more of your best employees. To understand how people learn, we need to look at Salman Khan, founder of the Khan Academy. Khan knows people learn by solving problems. He's helped them solve more than 3 billion problems.

5 Tips to Improve Your Online Brand

5 Tips to Improve Your Online Brand

Thanks to the lessons I learned from mom, my business, Bill.com, now generates more than half of our sales from customer referrals. It consistently gets online product review scores showing 5/5 stars, and it has some of the highest customer satisfaction scores in the industry.  Here are five things you can do to improve the online reputation of both you and your company.

4 Tips for Employee Retention

4 Tips for Employee Retention

Bill.com CEO Rene Lacerte provides business advice to entrepreneurs seeking to retain employees.  He provides insight into how he learned to attract and retain great talent in the world's most competitive labor market

Bill.com December Product Updates - Driven by Customers

Bill.com December Product Updates - Driven by Customers

In our December ‘14 release, we have two main themes: enhancements requested by you and investments to make it easier to collaborate with your customers and vendors and save money using electronic payments. Here’s a summary of our product updates released on December 5th. Fast Pay - expedited payments in one click! Find, Connect, and Transact with Businesses More Easily.  Intacct 2.0 Improvements

Bill.com's Ease-of-Use Tops 14 Software Solutions at Storiant

Bill.com's Ease-of-Use Tops 14 Software Solutions at Storiant

From her office in Boston, Amy Berenson uses Bill.com to pay close to 150 bills a months.  “It’s a huge time saver,” Amy said.  “Bill.com is terrific! Not only does it have a great user interface but the well-thought-out workflow also makes bill paying easy. It’s great to have everything I need in one place.  I can review W-9s, invoices and payments for all our vendors, anytime, from anywhere -- the documents are right there.”

Bill.com and QuickBooks Reviews

Bill.com and QuickBooks Reviews

Here are some recent reviews from people using Bill.com with QuickBooks. This is a great way to help other bookkeepers, accountants and business owners learn about the benefits of using Bll.com with QuickBooks Online, QuickBooks Pro, or QuickBooks Premier. 

 

Restaurants Cook Up Success with Bill.com

Restaurants Cook Up Success with Bill.com

Scott Kay brings Wall Street smarts to transform the restaurant industry, improving end-to-end operations, and helping restaurant owners bring the very best food, wine, and service to people.  Bill.com enables Scott to buy small batches of food from many different vendors.  Scott has built a complete cloud-based technology stack for restaurants.  He also provides training on Bill.com to other restaurant owners through his management consulting firm No Roof.

How Bill.com Measures Customer Satisfaction

How Bill.com Measures Customer Satisfaction

Over the summer, our customer support team achieved its highest customer satisfaction score ever.  This updated post shows how the company uses an industry standard metric to measure customer relationships that can be correlated to revenue growth is the Net Promoter Score (NPS). 

The SEO Basics For Small Businesses

The SEO Basics For Small Businesses

Your small business has a website. Well, it should. It's the 21st century after all. And if your small business has a website then you should have a strategy for Search Engine Optimization. Especially if you're serious about growth and profitability (which of course you are).

Now pay INSTANTLY from Bill.com with PayPal!

Now pay INSTANTLY from Bill.com with PayPal!

We are excited to announce that Bill.com now supports vendor payments using PayPal.