BILL.COM CONSUMER PRIVACY NOTICE



FACTS

WHAT DOES BILL.COM DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what to do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social security number, passport number, or driver’s license number; 
  • Date of birth;
  • Payment history or transaction history; 
  • Bank account information.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Bill.com chooses to share; and whether you can limit this sharing.




Reasons we can share your personal information

Does Bill.com share?

Can you limit this sharing?

For our everyday business purposes -- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or integrate with third parties at your request

Yes

No

For our marketing purposes -- to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes -- information about your transactions and experiences

No

No

For our affiliates’ everyday business purposes -- information about your creditworthiness

No

Yes, but we don’t share personal information for this purpose

For our affiliates to market to you

No

Yes, but we don’t share personal information for this purpose

For nonaffiliates to market to you

No

Yes, but we don’t share personal information for this purpose



Questions?

Contact Bill.com Customer Support through our customer support portal.



Who we are

Who is providing this notice?

This notice is provided by Bill.com, LLC, and applies to any non-commercial consumer accounts with Bill.com.



What we do

How does Bill.com protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Bill.com collect my personal information?

We collect your personal information, for example, when you:

  • Create an account; 
  • Provide your financial information for purposes of using our services; or
  • Otherwise interact with our services.

 

We may also collect your personal information from third parties, including our service providers or business partners, as well as from third party service providers with which you choose to interact through the Bill.com platform.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes -- information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State law may give you additional rights to limit sharing. See below for more on your rights under state law.



Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include financial companies. 

Other important information

California residents: If your Bill.com account has a California mailing address, we will share the personal information we collect about you only as permitted under California law. 

 

Vermont residents: If your Bill.com account has a Vermont mailing address, we will share personal information we collect about you with non-affiliates only as permitted under Vermont law or with your authorization.