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AR benchmarking survey: Why 93% of finance leaders are prioritizing efficiency

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What to expect

Continued market volatility in 2026 is putting renewed pressure on AR. Core AR functions are becoming mission-critical—not just operational.

In fact, our latest survey, AR & cash application challenges: Benchmarks, collaboration, technology, reveals that 93% of finance leaders now prioritize cash application efficiency.

But the biggest drivers of inefficiency aren’t always obvious.

In this on-demand webinar, treasury thought leader Ernie Humphrey, former Director of Treasury Services at AFP, joins BILL to break down the survey findings and uncover where inefficiency hides.

Key takeaways:

  • How your AR operations benchmark against large enterprises
  • Why the “check paradox” persists—and its impact on DSO
  • Where AR-Sales misalignment hurts most, and how to close the gap
  • How controlling payment types can improve cash flow and customer relationships

Watch now to turn benchmark data into measurable AR improvements.

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Meet the speakers

Man with glasses, short sandy hair, and wearing a navy blue suit coat and light blue shirt and tie smiles against a bright orange background.
Ernie Humphrey
CEO, 360 Thought Leadership & Treasury Webinars

Ernie delivers insights to more than 20,000 treasury and finance leaders globally. Previously, he helped scale Performative, a community for finance professionals, from 500 to 30,000 members and served as Director of Treasury Services at AFP. A long-time treasury manager, Ernie was named one of the Top 20 Pioneering CEOs by Tech Magazine in 2020, and his career management ebook was recognized among the top 10 for CFOs in 2018. He holds both a BS and MS in Economics from Purdue University.

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Rachel Hoppe
Senior Director Product Management, BILL