Frequently Asked Questions

How does Bill.com ensure there is a clear separation of duties?

Standard User Roles

We at Bill.com understand that many businesses have various employees manage the finances and cash flow of the company. It is important to implement different levels of permissions and clearly separate duties. By default, we allow 5 user roles, each of whom will have the proper permissions to perform tasks in the Bill.com platform that is critical to their function.

  • Administrators

  • Accountants

  • Clerks

  • Approvers

  • Payers

Using these roles, you can customize Bill.com so that your external accountant can have access to view your finances but cannot make payments, and different managers only have view bills that their department is responsible for and not able to have access to any other parts of the business.

You can view more information about exact permission levels of each of the default user roles.

Custom User Roles

If your business have specific needs that require more granularity in the permission settings, Bill.com also offers custom user roles that allow you to change specific permissions for various tasks. This will allow you maximum flexibility in designing role that will best fit your organization.

You can view the list of permissions you have at your fingertips in our Custom User Roles section of our support page.

You can learn more about the Bill.com accounts payable automation solution, or find out how our accounts receivable product can help you get paid faster. Of course, the best way to find out if Bill.com is right for your business is to try Bill.com risk-free.

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