Electronic Consent of Delivery

Effective Date: January 22, 2024


This E-SIGN Disclosure and Consent (“Consent”) allows Bill.com, LLC (“BILL”) and banks that offer products or services through BILL, on behalf of itself, its affiliates and any service providers (“We,” “Us” or “Our”), to provide you (“You” or “Your”) with electronic versions of communications, notices, agreements, statements, or disclosures (“Communications”) associated with Your BILL account or Your use of or interactions with products, services, or other offerings through BILL (collectively, the “Service”).

By enrolling in or using the Service, You agree to this Consent and that We may, in Our sole discretion, send You Communications (as defined below) electronically by email, text, or by making them accessible via the BILL websites or applications.

All Communications provided electronically to You under this Consent will be considered to have been provided “in writing.”

Communications covered by this Consent include, but are not limited to: (1) agreements, disclosures, policies and notices related to Your BILL account or Your use of the Service (such as BILL’s Terms of Service, Privacy Notice and Acceptable Use Policy), (2) BILL payment or transaction records, (3) account statements and history, (4) federal and state tax statements we are required to make available to you; and (5) any disclosure or notice required under applicable federal, state or local law to be provided “in writing”.

This Consent also allows Us to use electronic signatures and obtain them from You. You should print or download for your records a copy of this Consent and any other Communications.

Electronic Delivery of Documents: System Requirements

Electronic Communications may be sent to You by email, text, or may be made available on the BILL websites or applications, as permitted by law. By providing Your consent here, You are confirming that You have access to the computer hardware and software needed to access these electronic Communications, including but not limited to:

  • An internet-ready device (including a computer, tablet, mobile phone, or other similar device),
  • A reliable connection to the internet,
  • Recent internet browser software with 256-bit encryption, supported browsers include Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari,
  • A valid email address and access to that email account, 
  • Access to software that allows print, download, or otherwise store electronic Communications, and
  • A mobile device with a recent device operating system that supports email, text messages and attachments.

Keeping Your Contact Information Updated

It is Your responsibility to keep Your primary email address and other electronic addresses up-to-date so that BILL can communicate with You electronically. By consenting here, You agree that if We send you an electronic Communication but You do not receive it because Your electronic addresses are incorrect or out-of-date, or You cannot receive electronic Communications as provided under this Consent, BILL will have met any requirement to provide the Communication to You.

FOR CONSUMERS ONLY: Withdrawing Your Consent

If You are, or You are acting on behalf of, an individual using the Service for personal, family or household purposes, You may withdraw this Consent at any time. If You decide to withdraw this Consent because You do not want to receive future Communications electronically, You can contact BILL Customer Support through our customer support portal. Your withdrawal of this Consent will become effective after We have had a reasonable opportunity to process it and upon confirmation by You of an up-to-date address for delivery of paper copies of Communications.


Requesting a Paper Copy of Electronic Communications

If You do not wish to withdraw this Consent, but You wish to obtain a paper copy of a Communication that was provided electronically, You can contact BILL Customer Support through our customer support portal.

Termination or Changes to the Consent

We reserve the right, in our sole discretion, to terminate or change this Consent or the way in which We provide You with Communications.