If you go to the website for Parsley Health, you’ll be greeted with the directive to “Take charge of your health.” So it’s no surprise that this New York-based digital holistic health company is proactive about taking charge of the health of their business.
Founded by a doctor with a vision for better health care, Parsley Health is building a new operating system for primary care medicine — one that combines modern medicine and smart technology with a functional, whole body approach that anyone, anywhere, can benefit from. Parsley Health currently has two centers — in New York City and West Hollywood, California — and sees patients nationwide via telemedicine.
But bringing healthcare into the future isn’t easy — on the front lines or in the financial back office. To manage this complexity and support their growing finance team, Parsley Health realized they needed a seamless accounts payable solution like BILL.
The stress of hiring and onboarding new roles can put pressure on a company. But it also creates the perfect opportunity to look at existing processes to see what can be streamlined. That’s where Parsley Health found itself when it was looking to expand their finance team. They knew they needed an AP solution that they could grow on and that would provide increased visibility and more customizable workflows.
“BILL has a great reputation in the marketplace,” said Rebecca Chapman, Director of Finance at Parsley Health. “I hadn't used BILL’s solution before, but I was very familiar with it from word-of-mouth advertising. When we were looking into AP automation solutions, we considered other options, but ultimately BILL turned out to be more cost-effective — and we knew it was used and trusted by similar businesses of our size.”
“When we were looking into AP automation solutions, we considered other options — but ultimately BILL turned out to be more cost-effective — and we knew it was used and trusted by similar businesses of our size.” — Rebecca Chapman, Director of Finance, Parsley Health
As the team has grown, using BILL has helped Parsley Health quickly get new employees up to speed. “The people I communicate with who work in similar stage companies all know BILL. In fact, I've never met someone in an accounting function who wasn't familiar with BILL.”
As Parsley Health grows, the number of vendors and contractors that it needs to pay scales as well. Managing an expanding volume of payments can be time intensive and require lots of hands to take care of all the manual administrative work. That’s why the finance team at Parsley Health is a big fan of BILL’s artificial intelligence (AI) capabilities.
BILL’s AI streamlines the invoice intake process for Parsley’s small AP team. When invoices come in, the AI automatically processes and codes the invoices into the system with important fields of information auto-populated, like vendor name, invoice number, amount, and due date. This step drastically reduces time spent on manual entry. And it only gets better over time.
“Since we started using BILL, it’s become smarter. I like that it captures who the vendor is and information about the invoice,” Chapman says. “BILL’s AI saves me a little bit of time with each invoice. And when my team is processing so many emails and invoices every week, even a few seconds here and there add up over time.”
“BILL’s AI saves me a little bit of time with each invoice. And when I'm processing so many emails and invoices every week, even a few seconds here and there add up over time.” — Rebecca Chapman, Director of Finance, Parsley Health
With BILL, Parsley Health finds it easy to track invoices in each category, drilling down into the individual operating entities and then compiling them into a P&L for the variable interest entity. This saves the finance team from the headaches of trying to gather all this information manually for reporting, and gives them confidence that they are audit-ready at all times.
Chapman also appreciates how BILL and QuickBooks blend together seamlessly to create a comprehensive view of the company’s finances. BILL automatically transfers invoice and payment information into QuickBooks, making it easy to click on any BILL invoice within QuickBooks and get all the information on approvals and payments. This seamless integration is essential for a small team that processes approximately 95 invoices per month.
“I appreciate the user experience, where I'm able to see all of our bills, pull reports, and sync directly to QuickBooks — that's the big value add of BILL.” Chapman shares, “Before BILL, we manually created a journal entry at the end of the month for bills that we owed, so that was a headache. But now it's just very user-friendly and it makes my job easier.”
“I appreciate the user experience, where I'm able to see all of our bills, pull reports, and sync directly to QuickBooks — that's the big value add of BILL.” — Rebecca Chapman, Director of Finance, Parsley Health
As a healthcare company, Parsley Health is dedicated to the security and well-being of its patients. Their doctors treat their patients and corresponding records with the utmost care.
BILL’s automated accounts payable solution provides protections and safeguards for the privacy and security of Protected Health Information (ePHI).
Parsley Health touts its approach to healthcare as “a science-backed approach to holistic medicine” with “results you can feel.” And results are just what Parsley Health feels — and experiences — with BILL AP automation.
BILL integration with QuickBooks provides the backbone to their financial back office. It’s a foundation for the long-term so that Parsley Health can focus on the work that matters most: delivering long-term healing for their clients.
