Escalon simplifies global payments for 350+ clients with BILL

Escalon Services, a leading provider of outsourced accounting, CFO, and HR services, helps fast-growing companies scale efficiently. As a firm they have over 1,500 clients spanning across six key verticals including SaaS, consumer goods, life sciences, healthcare, nonprofits, and media and entertainment. Escalon manages core operational complexity so founders and finance teams can stay focused on growth.

As Escalon expanded its client base, managing international cross-border payments efficiently became a growing challenge. Partnering with BILL and its International Payments solutions has empowered Escalon and its clients to streamline global transactions, reduce costs, and enhance visibility, all within a unified accounts payable workflow. Head of Partnerships, Mike Wiesenfarth shares,

“Most of our clients need to make payments to international vendors. Before, those payments happened in a different system. That made it harder to get the full picture. With BILL, they all happen through the same workflow, the same dashboard.” 

Impact of cross-border payments

Many of Escalon’s clients operate globally, with US-based headquarters paying international contractors or subsidiaries. However, for over 250 of the firm’s clients, their international payment process was fragmented:

• Multiple tools and banks were used, each with different FX rates and fees.
• Payment processing times varied widely (3–5 days on average).
• Limited transparency made reconciliation slow and error-prone.

These inefficiencies affected both Escalon’s internal teams and their clients’ vendor relationships.

Escalon partnered with BILL to bring clients a smarter, faster, and more transparent way to send international payments. Clients can now pay vendors in local currency, directly from their existing BILL console. The same-day local transfer options shorten payment cycles dramatically.

Due to high transaction volumes, Escalon negotiated preferred FX rates through BILL creating direct cost savings for hundreds of clients. The platform integrates seamlessly into existing AP workflows, giving Escalon’s finance teams full visibility over both domestic and international payments.

One Escalon client, a game development company headquartered in the U.S. with engineering partners in South America, previously struggled with slow cross-border payments. By migrating all international transactions to BILL:

• Payments to Brazil shifted from 3-4 day processing to same-day local transfer.
• FX fees were significantly reduced due to Escalon’s negotiated rate.
• Vendor satisfaction improved as payments became faster and more reliable.

“With BILL, our clients can move faster and global payments are no longer a bottleneck but a business advantage.”  

The change saved the client both time and money and highlighted BILL’s ability to simplify global AP operations for one of Escalon’s portfolio companies.

Results

Escalon is expanding its partnership with BILL through additional offerings for clients such as Spend & Expense, Cash Account, and the W-9 Agent, embracing full financial automation. With improved efficiency and visibility across global workflows and reduced manual processes for Escalon's accounting staff, BILL helps Escalon deliver on its own value proposition 24/7 to be One platform for all payments, anywhere in the world.

“Our goal is to give our clients every efficiency advantage possible. With BILL, we’re able to offer discounted FX rates and faster payments. It’s faster, cheaper, and better for everyone.”