Licenses

Bill.com, LLC Licenses for US Residents

(Canada Licenses are located here)

Money transmission services are provided by Bill.com. If after contacting customer support you still have an unresolved complaint regarding Bill.com's money transmission services, please direct your complaint to your state, as described below:

Jurisdiction Regulatory Agency Licensed As License Info
Alabama Alabama Securities Commission Bill.com, LLC License # SOC-MT 493
Issued 06/16/2015
Alaska Alaska Department of Commerce, Community, and Economic Development Bill.com, LLC License # AK-MT-10074
Issued 03/20/2014
Arizona Arizona Department of Finance Bill.com, LLC License # 0927433
Issued 03/03/2015
Arkansas Arkansas Securities Department Bill.com, LLC d/b/a BDC Payment Services License # 43363
Issued 10/14/2013
California California Department of Business Oversight Bill.com, LLC License # 2529
Issued 10/09/2017
Colorado Colorado State Banking Commissioner Bill.com, LLC License # 500208
Issued 03/20/2014
Connecticut Connecticut Department of Banking Bill.com, LLC License # 31270
Issued 10/01/2013
Delaware Delaware Office of the State Banking Bill.com, LLC License # 21201
Issued 03/03/2016
District of Columbia District of Columbia Department of Consumer and Regulatory Affairs Bill.com, LLC License # MTR8903
Issued 07/18/2013
Florida Florida Office of Financial Regulation Bill.com, LLC License # FT230000114
Issued 09/03/2014
Georgia Georgia Department of Banking and Finance Bill.com, LLC License # 44289
Issued 01/30/2015
Hawaii Hawaii Department of Commerce and Consumer Affairs Financial Institutions Bill.com, LLC License # HIMT093
Issued 08/03/2016
Idaho Idaho Department of Finance Bill.com, LLC License # MTL-146
Issued 07/11/2013
Illinois Illinois Department of Financial and Professional Regulation Bill.com, LLC d/b/a BDC Payment Services, LLC License # MT-256
Issued 05/01/2015
Iowa Iowa Division of Banking Bill.com, LLC License # 2014-0134
Issued 12/30/2014
Kansas Kansas Office of the State Bank Commissioner Bill.com, LLC License # MT-0000063
Issued 05/28/2014
Kentucky Kentucky Department of Financial Institutions Bill.com, LLC License # SC309763
Issued 02/06/2015
Louisiana Louisiana Office of Financial Institutions Bill.com, LLC License # 1007645-954456
Issued 01/19/2018
Maine Maine Bureau of Consumer Credit Protection Bill.com, LLC License # 44289
Issued 01/30/2015
Maryland Maryland Commissioner of Financial Regulation Bill.com, LLC License # 1007645
Issued 02/04/2015
Massachusetts Massachusetts Division of Banks Bill.com, LLC License # CS1007645
Issued 04/19/2016
Michigan Michigan Department of Insurance and Financial Services Bill.com, LLC License # MT0019603
Issued 09/07/2016
Minnesota Minnesota Department of Commerce Bill.com, LLC License # MN-MT-1007645
Issued 07/28/2016
Mississippi Mississippi Department of Banking and Consumer Finance Bill.com, LLC License # MT/002598/2014
Issued 12/02/2014
Missouri Missouri Division of Finance Bill.com, LLC License # MO-15-7511
Issued 10/22/2014
Nebraska Nebraska Department of Banking & Finance Bill.com, LLC d/b/a BDC Payment Services, LLC License # 1007645
Issued 03/08/2016
Nevada Nevada Department of Business And Industry Bill.com, LLC License # MT11020
Issued 01/17/2014
New Hampshire New Hampshire Banking Department Bill.com, LLC License # 19826-MT
Issued 09/28/2015
New Jersey New Jersey Department of Business and Insurance Bill.com, LLC d/b/a BDC Payment Services, LLC License # L066940
Issued 04/16/2014
New Mexico New Mexico Regulation and Licensing Department Financial Institutions Division Bill.com, LLC License # 51
Issued 12/03/2014
New York New York State Department of Financial Services Bill.com, LLC d/b/a BDC Payment Services, LLC License # MT104040
Issued 11/08/2017
North Carolina North Carolina Commissioner of Banks Bill.com, LLC License # 162970
Issued 12/16/2014
North Dakota North Dakota Department of Financial Institutions Bill.com, LLC d/b/a BDC Payment Services, LLC License # MT102573
Issued 08/07/2013
North Dakota North Dakota Department of Financial Institutions Bill.com, LLC d/b/a BDC Payment Services, LLC License # MT102573
Issued 08/07/2013
Ohio Division of Financial Institutions Bill.com, LLC License # OHMT 177
Issued 06/23/2016
Oklahoma Oklahoma Banking Department Bill.com, Inc License # OKDOB001
Issued 06/17/2015
Oregon Oregon Division of Finance & Corporate Securities Bill.com, LLC, a Limited Liability Company of Delaware License # MTX-30133
Issued 06/26/2013
Pennsylvania Pennsylvania Department of Banking and Securities Bill.com, LLC License # 51558
Issued 06/25/2015
Rhode Island Rhode Island Department of Business Regulation Division of Banking Bill.com, LLC License # 20153091MT/20153092SC
Issued 03/30/2015
Puerto Rico Office of the Commissioner of Financial Institutions Bill.com, LLC License # TM-096
Issued 01/24/2020
South Carolina South Carolina Office of Attorney General Bill.com, LLC License # MT1007645
Issued 06/20/2018
South Dakota South Dakota Division of Banking Bill.com, LLC License # MT.2088
Issued 12/15/2014
Tennessee Department of Financial Institute Bill.com, LLC License # 1007645
Issued 09/14/2017
Texas Texas Department of Banking Bill.com, LLC d/b/a BDC Payment Services, LLC License # 3103
Issued 09/22/2014
US Virgin Islands US Virgin Islands Department of Banking, Insurance, & Financial Regulation Bill.com, LLC License # MT-44
Issued 03/16/2021
Utah Utah Department of Financial Institutions Bill.com, LLC License # 107
Issued 12/09/2013
Vermont Vermont Department of Financial Regulation Banking Division Bill.com, LLC d/b/a BDC Payment Services, LLC License # 100-070
Issued 11/17/2014
Virginia Virginia Bureau of Financial Institutions Bill.com, LLC License # MO-311
Issued 08/17/2016
Washington Washington Department of Financial Institutions Bill.com, LLC d/b/a BDC Payment Services, LLC License # 550-MT-89229
Issued 06/27/2014
West Virginia West Virginia Division of Financial Institutions Bill.com, LLC d/b/a BDC Payment Services, LLC License # WVMT-1007645
Issued 10/02/2014
Wisconsin Wisconsin Department of Financial Institutions Bill.com, LLC d/b/a BDC Payment Services, LLC License # 158-SOC
Issued 07/29/2015
Wyoming Wyoming Department of Audit - Division of Banking Bill.com, LLC License # 7184
Issued 01/27/2014

If you are located in a state other than those listed above, please contact Bill.com directly to remedy any complaints that you may have.

Alaska

For Alaska Residents Only:

If your issue is unresolved by Bill.com, LLC, please submit formal complaints to the State of Alaska, Division of Banking & Securities.

Formal complaints must be in writing. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Formal complaint forms may be submitted via:

If you have questions regarding formal complaints, please call 907-465-2521

California

California Department of Financial Institutions
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight:

Department of Business Oversight Consumer Services
1515 K Street, Suite 200
Sacramento, CA 95814
Tel: 1-800-622-0620
Email: consumer.services@dbo.ca.gov

Colorado

Colorado State Banking Commissioner

CUSTOMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
email: DORA_BankingWebsite@state.co.us
website: banking.colorado.gov/industry/money-transmitters

Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.

District of Columbia

All complaints against Bill.com (License No. MTR#1007645) from District of Columbia residents should be directed to:

Dept. of Insurance, Securities, and Banking
1050 First St. NE, Suite 801
Washington, DC 20002
Phone: 202-727-8000

Florida

Florida Office of Financial Regulation
For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:

Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399-0376
Toll-Free Number: 1-800-848-3792

Illinois

Illinois Department of Financial and Professional Regulation
For consumer complaints, please contact:

Illinois Department of Financial and Professional Regulation
Division of Financial Institutions
320 W. Washington
Springfield, IL 62786
Toll-Free Number: 1-888-473-4858

Maryland

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Bill.com, LLC (License # 1007645) at:

500 N Calvert Street, Suite 402,
Baltimore, MD 21202,
Toll Free: 1 (888) 784-0136

New York

New York Department of Financial Services
Bill.com, LLC is licensed and regulated as a money transmitter by the New York State Department of Financial Services. New York customers can direct unresolved complaints to:

Consumer Assistance Unit
NYS Department of Financial Services
One Commerce Plaza
Albany, NY 12257
Tel: 1-877-BANK-NYS (1-877-226-5697)
Website: http://www.dfs.ny.gov/consumer/fileacomplaint.htm

Texas

Texas Department of Banking
After first contacting Bill.com at 1.866.989.BILL (2455), if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to:

Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
1-877-276-5554 (toll free)
www.dob.texas.gov

Consumer Fraud Warning

Consumers are warned to be aware of fraud and potential scams. If you think you have been the victim of fraud, please contact us immediately by telephone at 1 (844) 804-0701 to report fraud or suspected fraud. For more information on how to protect yourself from fraud, visit http://www.stopfraud.gov.


Bill.com Canada, LLC Licenses for Canadian Residents

Jurisdiction Regulatory Agency Licensed As License Info
Canada FINTRAC Bill.com Canada, LLC Reise # M20675971
Issued December 31, 2020
Quebec Autorité des Marches Financiers (AMF) Bill.com Canada, LLC / Services Monétaries Bill.com Canada License # 904574
Issued October 8, 2020

Please direct all non-Privacy-related complaints to Bill.com at 1.866.989.BILL (2455).